How Rental Works


Rent The Same Tablecloth For Half The Price


Rent For Half


How Rental Works

Once you’ve found the product you’d like to rent on linentablecloth.com, please click on the “Rent” toggle to add it to your cart and rental order. Merely selecting “Add to Cart” will result in a purchase.


If you don't already have an account, please create one now. You will need an account to follow your order and look up any history.


Orders will ship out immediately. Please only place orders if it is within ninety (90) days of your event. We highly recommend placing your order at least twenty (20) business days before your event in order to have the order shipped in time for your event. We can take rental orders with event dates closer than ten (10) business days, but you will need to chose and pay for some type of expedited shipping (UPS 3-Day, 2-Day, Next Day Air) to make sure you get your rental order in time for your event. Rental orders DO NOT qualify for our free shipping. 


Once you've found the items you'd like to rent and have added them to your cart, you're ready to proceed to Checkout. This is where you'll fill in your billing, shipping, and event date info. When the order is completed, you'll be sent a confirmation email with your rental order number.

When you receive your rental order, please open the box(es) and inspect your items immediately. If there are any problems, we'll need to know right away so that we can do our best to fix them.


You will receive your Rental Return Label(s) via email after you've thrown your fabulous event. Please make sure you have your rental in the mail within 3 business days of receiving the Rental Return Label(s). If you didn't receive this email, please contact Customer Service or our Rental Department for them. Should you not be able to contact the Rental Department to get your labels within that timeframe exceptions may be made on a case by case basis; please just send an email within the three (3) business days to be counted on time. We ask that you do not wash the linen after use as it can damage the linen and set in stains. Just make sure that the linen is not wet and there are no food particles mixed in the box. Please DO NOT place linens in plastic bags, as this will cause mildew during transit. Laundering or mildewed linen will void your deposit refund. Once the return is received in good, reusable condition (no tears, holes, or non washable stains), we’ll refund your security deposit via your original payment method (back to your credit card), or by mailed refund check (if we cannot for whatever reason, refund your original payment method). Please note that it can take anywhere from 5-10 business days for us to go through your rental and issue the refund.


Labels


Prepaid Return Shipping Labels will be emailed to the email assigned to your rental order. Cost of the labels will be deducted from your security deposit should you choose to use our prepaid labels. When it is time to return your linen simply print and attach the labels to the outside of the boxes. You'll then need to drop the boxes off to your nearest UPS store. If you'd like to use your own labels, you're welcome to do so. When using your own labels, please return rentals to the following address:

LinenTablecloth Rental Returns
2982 Datsun Dr.
Memphis, TN. 38116

If an order is not return-shipped within three business days of your event ending, we reserve the right to keep your security deposit. All Deposits are Non-Refundable for orders returned before the event date. Please note, any damaged or missing linen will be deducted from the deposit before the refund is issued. If you choose to keep the linen, we’ll just keep your deposit and call it even. You can Request a Rental Return Shipping Label by visiting our website and clicking the link that says, “Need a Return Label?” located under “Rental Resources” at the bottom of our web page. Customers must request their rental return shipping label(s) within 3 days after their event. They will then receive those label(s) within 24-48 Business hours. From there, the rental order must be in transit within 3 business days after receiving the rental return shipping label(s)


Quick Facts

  • All Rentals Ship with UPS Ground Unless Otherwise Specified

    • Deposits Equal 100% Of The Current Sale Price Calculated at Checkout (Percentage Discounts and Promotional Prices ARE NOT Removed in the Deposit)

  • Linen Does Not Come Pressed/Event Ready

  • Rentals Do Not Qualify for Free Shipping and Ship via UPS Ground Unless a Higher Method is Selected


Contact Us

Still need help? Please feel free to Live Chat our Rental Department or email support@linentablecloth.com